Questions people ask us

Every fact names the day it was read. A comparison whose facts are older than six months asks search engines to leave it out until we read the pages again.

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These pages are our reading of their sites. Each source names the page and the day we read it, so you can find the same page by searching the vendor's name. Prices and features change; check theirs before you decide.

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We could not find the answer on the vendor's site on the day we read it. It may still exist: ask in the demo.

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Direct embedding isn't available yet, but you can easily share your event using a public Frontdoor URL, direct event link, event ID, or QR code. If your event includes video, you can embed a YouTube or Vimeo link for playback within the platform.

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InterScribe is ideal for conferences, webinars, hybrid events, trainings, religious gatherings, and community events—both online and in-person.

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Yes. We provide live technical support for paid plans and offer dedicated event monitoring and assistance for enterprise customers.

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Making sure people who do not speak the language of a meeting, a class or a service can still follow it and take part: in their own language, or with captions for people who are deaf or hard of hearing.

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Today a service that starts itself runs for its scheduled time whether or not anyone opens it, and its hours count. We are building a readiness fee and a mode that waits until the first guest opens the link, so hours are drawn only when someone listens; both are coming soon. Until then, you can leave a service to be started by hand from the console when someone needs it.

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Yes. Churches and nonprofits get the discounted price: 30% off, declared at checkout.

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It depends on the plan. See your price to see what your church’s plan includes, or talk to a person.

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It depends on what you buy. One hour covers every caption language, so the gap grows with each language you add. Each vendor's own page works out the sums against that vendor. Where a vendor publishes no price, ask for a quote and put it beside ours.

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Yes. Try it free for 14 days, one trial per organization.

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No. Guests scan a QR code, choose a language and listen or read on their own phone. No app and no special receiver.

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Captions and translation in 100+ languages come with every plan, and adding languages never changes your price. AI voice speaks in the languages we voice today and uses voice hours.

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Plans differ in event hours a month, AI voice hours, phones connected at once, people attending, rooms and booth seats. Community covers up to 250 people, Launch 500, Engage 1,000 and Elevate 5,000. Guests use their own phones. Larger audiences are priced with us.

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Interpreter seats per room by plan: Engage: 3, Elevate: 5. When you pay once, each interpreter seat is $29 per event day. Where a plan allows it you can add seats. Plans without seats still get captions and AI voice.

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No. People scan the QR or open the link. Your plan sets how many phones can be connected at once, not who may watch.

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Yes. Churches and nonprofits save 30% on plans and extra hours. You declare it at checkout and we check it afterwards; your price never changes without a person deciding.

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A session that is already live is never stopped when hours run out. AI voices stop 15 minutes later; captions continue. Buy more hours and the voice carries on; until you do, AI voice stays off for your whole workspace. Captions never stop.

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Add hours any time at your plan's rate. On Engage an extra event hour is $20 and an extra AI voice hour is $12. Added hours carry over from month to month and don't expire while your plan runs. Included monthly hours reset each period and are used first.

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Your plan's monthly hours are used first, then added or prepaid hours, the ones with the soonest use-by date first.

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12 months from payment, and buying more moves all of them to 12 months from the new purchase. If you start a plan, they become added hours that don't expire while it runs; if the plan ends, they last 12 more months. Within 14 days of payment, a prepaid purchase is refunded in full if none of its hours have been used, or less what was used; after that it isn't refunded. For prepaid hours, interpreter seats are refunded only if no live session has run in your workspace since the purchase.

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A live session always finishes. If event hours run out, new sessions wait until you add hours or move up a plan. If voice hours run out, voices continue for a 15-minute grace period and then stop, while captions carry on.

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One AI voice hour is one language voiced for one hour. A voice runs only while someone is listening, so a language nobody listens to uses nothing. Captions never use voice hours.

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Move up any time and the change applies now, prorated. Moving down takes effect at renewal. Hours you bought stay yours.

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Churches and nonprofits save 30% on plans, monthly add-ons and extra hours, billed monthly or yearly. Paying yearly saves 15% on plans. Both together multiply. Nonprofit status is declared at checkout and checked afterwards. On Elevate the better of the two applies instead.

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A one-time event’s hours can be used any time within 12 months, including for another event.

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No app and no receivers. Guests open the QR code in their browser and use the earbuds they already have, so the room only hears the speaker.

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No. The QR code opens your portal in the phone’s browser, showing today’s service. They choose a language and read or listen. People who prefer to type can go to scrb.live and enter the event code.

Copy link/docs/faq#church-be-ready.app

No. They scan and follow from that moment. After the service, the transcript is there in their language, so they can read what they missed.

Copy link/docs/faq#church-be-ready.late

No. The QR code opens the page in the phone’s browser. They choose a language and read or listen. Church Wi-Fi or their own mobile data both work.

Copy link/docs/faq#church-captions-for-everyone.app

They tap T on the listener page, choose a larger text size, and decide whether the original line shows under the translation.

Copy link/docs/faq#church-captions-for-everyone.bigger

A display screen shows the captions for the whole room, and a welcome-team volunteer can help someone open the page on a borrowed or family phone. Captions are one way to include people; they are not the only one.

Copy link/docs/faq#church-captions-for-everyone.nophone

Yes. Put the session link under your stream. Online viewers open the same page as the people in the room and choose captions, AI voice or an interpreter in their language.

Copy link/docs/faq#church-great-commission.abroad

No. They open the page from the QR code in their phone’s browser and choose a language; no app and no account.

Copy link/docs/faq#church-more-than-translation.account

Yes. Put your portal’s link under the stream. Online viewers open the same page as the people in the room and choose captions, AI voice or an interpreter in their language.

Copy link/docs/faq#church-sermons.stream

No. A listener scans a QR code or opens a link on their phone, picks a language and follows along in the browser.

Copy link/docs/faq#compare.vendor-app

No. They scan the QR code or open the link and pick a language in the browser. Nothing is installed on company phones and nobody creates an account.

Copy link/docs/faq#corporate-training.app

A few seconds behind the speaker is normal on every channel. Captions in the speaker's language come first; translated captions wait for enough of the sentence to keep the meaning right; an AI voice waits for enough words to speak naturally. The Console shows each channel's lag. A channel that reaches 3 s reads behind, and one that reaches 15 s reads down.

Copy link/docs/faq#docs.delay-normal

No. Your audience opens the session's link or scans its QR code with the phone camera, and reads and listens in the browser. They install nothing and need no account to read captions or listen. The InterScribe app is there for people who prefer it. A free listener account keeps what they save and lets them take part. A session that requires a partnership pass asks people to sign in.

Copy link/docs/faq#docs.listeners-app

No. Listeners need no account or app to read, listen or vote in a poll; highlights, notes and Ask AI need a free sign-in, which also keeps them on every device and lets people download the transcript. You decide whether asking the speaker a question or voting needs sign-in too.

Copy link/docs/faq#engagement.account

Yes. People watching online open the same listener page and choose their language the same way.

Copy link/docs/faq#feature-ai-voice.online

No. They scan a QR code or open a link in their phone’s browser. Nothing to install, and no account needed to read or listen.

Copy link/docs/faq#feature-live-captions.app

Yes, where you offer a replay: they play it again with its captions and can search it. Replays need recording, which is in beta.

Copy link/docs/faq#feature-summaries-and-replay.replay

Your interpreter’s voice reaches phones over the internet, so it runs a little behind what someone sitting next to a booth would hear. An AI voice translates before it speaks, so it runs a little further behind. We don’t promise a figure: a steady upload connection at the venue and at the interpreter’s desk matters most.

Copy link/docs/faq#interpreters.delay

Participants can join using a smartphone or browser with internet access. For in-person events, we recommend offering good Wi-Fi and encouraging attendees to bring headphones. Some organizers provide disposable earpods, so even unprepared guests can listen without disrupting others.

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Yes. The guest page has a text-size control, so each person sets the size that suits them without changing anything for anyone else.

Copy link/docs/faq#live-captioning.size

No. Scan the QR code or open the link and the session opens in your phone's browser. The app is for people who come back often, and for hosts.

Copy link/docs/faq#mobile-apps.app

Not to read captions. To listen to an AI voice or an interpreter, put in earbuds, so the room only hears the speaker.

Copy link/docs/faq#mobile-apps.headphones

The browser page works on current phones, tablets and laptops. Supported versions of the app are listed in each store listing; if your phone is older, use the browser link.

Copy link/docs/faq#mobile-apps.versions

No. Guests scan a QR code or open a link and the session opens in their phone's browser. There is no app to install and no account to make.

Copy link/docs/faq#real-time.app

No. Listeners scan the QR code and open the session in their phone's browser, then use the earbuds they already have.

Copy link/docs/faq#simultaneous.gear

Yes. The captions open in any browser, on a phone, tablet or laptop, and students set their own text size.

Copy link/docs/faq#solutions.education-devices

Print the QR on badges and signage, put it on the holding slide, and add one line to the MC script.

Copy link/docs/faq#solutions.events-find

No. They scan the code and read in the browser. A visitor on their first Sunday can follow without installing anything.

Copy link/docs/faq#use-case-bilingual-church-service.app

No. They scan the room's QR code and read in the browser.

Copy link/docs/faq#use-case-medical-conferences.account-or-app

No. They open the link and read in the browser. Your IT team does not have to manage accounts for listeners.

Copy link/docs/faq#use-case-town-halls.staff-sign-in

No. They scan the code and read in the browser.

Copy link/docs/faq#use-case-trade-shows.account-or-app

No. Visitors read on their own phone, and listen with their own earbuds where a voice is offered. Nothing is handed out or collected.

Copy link/docs/faq#use-case-trade-shows.headsets

No. They scan the code and read in the browser, so there is nothing for the institution to provision.

Copy link/docs/faq#use-case-university-lectures.student-account

No. Your audience opens the session's link or scans its QR code with the phone camera, and reads and listens in the browser. They install nothing and need no account to read captions or listen. The InterScribe app is there for people who prefer it. A free listener account keeps what they save and lets them take part. A session that requires a partnership pass asks people to sign in.

Copy link/docs/faq#use-cases-hub.app

Yes. The interpreter booth runs in a browser, so a partner church’s volunteer can interpret from home, anywhere with a steady internet connection.

Copy link/docs/faq#church-great-commission.interpreters

Yes. They open the InterScribe booth in a browser, at the back of the auditorium or at home, choose the service and their language, and interpret. Guests choose them like any other language.

Copy link/docs/faq#church-sermons.interpreters

Yes. Your interpreters join from a browser booth, on site or from home, and the audience hears them live like any other language. AI voice can cover the other languages at the same time.

Copy link/docs/faq#compare.vendor-interpreters

Not on the self-serve plans. You bring your own interpreter; talk to a person if you need help finding one.

Copy link/docs/faq#feature-sign-language.provide

Keep them. They can interpret from the InterScribe booth, in the room or at home, and guests hear them on the same page as the captions.

Copy link/docs/faq#home.interpreters

You do, directly, as you would today. InterScribe charges for your plan or your event; the interpreter’s fee is between you and them or their agency.

Copy link/docs/faq#interpreters.fees

The interpreter on air chooses “Hand over my channel” and picks a colleague, or the colleague asks for the channel. Whoever receives an offer has to accept, and the first interpreter stays on air until they do. When a colleague asks, the holder can keep the channel or hand it over; if they do neither, it moves when the countdown runs out.

Copy link/docs/faq#interpreters.handover

Yes, that is the usual set-up. People for the languages you can staff, an AI voice for others, captions in every language we support. Listeners see which is which: a green “Interpreter” tag or an amber “AI voice” tag.

Copy link/docs/faq#interpreters.mix

Not on the self-serve plans. If you need help finding interpreters, talk to a person and we will plan it with you.

Copy link/docs/faq#interpreters.provide

Yes. You can mix AI and human interpreters for the same event, assigning different languages or switching in real time as needed.

Copy link/docs/faq#landing.ai-and-human

Yes—our advanced plans allow you to integrate your own interpreters into the workflow, assign language channels, and monitor their performance in real time.

Copy link/docs/faq#landing.own-interpreters

On plans that include sign language, yes: a session can offer a sign-language video channel, shown beside the captions on the listener's phone.

Copy link/docs/faq#language-access.sign

Yes, from Engage up. Your interpreters work from the InterScribe booth, in the room or from home: 3 seats per room on Engage and 5 on Elevate. An extra seat is $29 a month. Guests choose your interpreters like any other language, and they use no AI voice hours. Paying once, without a plan? Interpreter seats are an add-on at $29 per seat per event day.

Copy link/docs/faq#pricing.own-interpreters

It counts everyone listening or reading at the same moment, across all rooms: 100 on Launch up to 500 on Elevate. Going past it doesn't cut anyone off: we warn you and help you size up. If our team has set a limit for your workspace, new phones past it can read captions only.

Copy link/docs/faq#pricing.phones

Yes. Use AI voice for some languages and your own interpreters for others in the same event. Captions stay on for every language.

Copy link/docs/faq#pricing.together

Not in every case. AI is good enough to follow a talk and can get names, quotations and jokes wrong. An interpreter handles nuance and humour best, so put interpreters on the languages that matter most and let AI cover the rest.

Copy link/docs/faq#real-time.human

Yes. They work from the interpreter booth in a browser, at the venue or from home. They check their network first, then pick their session, language and sound.

Copy link/docs/faq#simultaneous.home

For the languages where you want a person, yes. The self-serve plans do not supply interpreters: you invite your own, volunteers or professionals, and if you need help finding them you can talk to a person. Where you have none, an AI voice and captions cover the language.

Copy link/docs/faq#simultaneous.need

An interpreter speaks the talk in another language while the speaker is still talking, rather than after each sentence. InterScribe carries the interpreter's voice to listeners' phones, so you don't need booths or receivers.

Copy link/docs/faq#simultaneous.what

Yes. They interpret from the InterScribe booth, on site or from home, and people choose them like any other language.

Copy link/docs/faq#solutions.business-interpreters

Yes. Volunteers or professionals interpret from the InterScribe booth, in the room or from home, and guests choose them like any other language.

Copy link/docs/faq#solutions.churches-interpreters

Yes. They work from the InterScribe booth, on site or remotely, and attendees choose them like any other language. AI voice covers the languages you couldn’t staff.

Copy link/docs/faq#solutions.events-interpreters

Yes. Volunteer interpreters work from the InterScribe booth for their language, which starts on the Engage plan, and AI covers the others.

Copy link/docs/faq#use-case-bilingual-church-service.volunteer-interpreters

Yes. Your interpreters work from a browser booth, at the venue or from home, and captions or the AI voice cover the languages nobody is booked for.

Copy link/docs/faq#use-cases-hub.interpreters

AI voice is a natural voice InterScribe generates for each language. Device voice is the phone reading the captions aloud in its own built-in voice, and it works on any phone on every plan. AI voice is a premium option.

Copy link/docs/faq#ai-voice.device

Not yet. InterScribe works on live speech today: events, services, lectures and meetings, in the room and online. You cannot upload a video file or paste a link yet. Dubbing, subtitling and translating recorded videos are being built, launching later in 2026.

Copy link/docs/faq#ai-voice.video

It follows a sermon well, and it can get names, quoted verses and song lyrics wrong. Add your pastors’ names and the words your church uses to a vocabulary before the first Sunday. Let a visitor know they can ask someone afterwards, and put the reference on the slide so they can read the passage in their own Bible.

Copy link/docs/faq#church-be-ready.good

No. Its answers come only from what was said in the session, each links to the moment it was said, and when something wasn’t said it answers “This wasn’t covered.” It doesn’t counsel, pray or interpret Scripture, and it can be wrong. For anything that matters, people talk to your team.

Copy link/docs/faq#church-more-than-translation.askai

It answers only from what was said in the session, links each answer to the moment, and says “This wasn’t covered in the session so far” when it can’t find it. Your team sees the questions, can flag an answer or write its own, which replaces the AI’s.

Copy link/docs/faq#engagement.make-up

Yes. Both sit in the same Listen in list with their tag, and guests can switch at any time.

Copy link/docs/faq#feature-ai-voice.choose

It is a natural AI voice, not the flat voice a phone reads with. The best way to judge is to listen: hear a sample on our home page.

Copy link/docs/faq#feature-ai-voice.sound

You choose how it runs. Captions and AI voice can run on their own, your interpreters can work from the InterScribe booth, or both: AI covers the languages nobody on your team speaks. Sensitive words go in your vocabulary.

Copy link/docs/faq#home.ai

AI audio interpretation is currently in Beta. There's a short delay of a few seconds to ensure context-aware accuracy. With clear input audio, the quality is often comparable to human interpreters in many real-world scenarios.

Copy link/docs/faq#landing.ai-audio-quality

Yes, language by language: an interpreter on one, an AI voice on another and captions on the rest. Listeners see which one each language gets before they pick.

Copy link/docs/faq#simultaneous.mix

Not yet for recorded video. Today it is the live version of it: a synthetic voice speaks the speaker's words in another language as they speak. InterScribe cannot yet take a video file and replace its audio track; that is being built, launching later in 2026.

Copy link/docs/faq#topic-ai-dubbing.first

Text of what is said, shown while it is said. InterScribe captions live: the speaker's words appear on viewers' phones in the speaker's language or a translation, and a transcript is kept afterwards.

Copy link/docs/faq#topic-video-captions.first

Subtitles written while the speaker is still talking, translated into each viewer's language. InterScribe shows them on viewers' phones from one link, and keeps an SRT file per language afterwards.

Copy link/docs/faq#topic-video-subtitles.first

Not yet for recorded video. Today it translates live video: an event or stream while it happens. Online viewers open the same link as the room and follow in their language. Translating a video file after the fact is being built, launching later in 2026.

Copy link/docs/faq#topic-video-translation.first

Often, with help. Add speakers, places and your own terms to a vocabulary before the day. AI can still get names, quotations and jokes wrong, so test with your real speaker.

Copy link/docs/faq#ai-voice.names

The ones spoken in your neighbourhood, and the language you preach in for people who read along. For captions, guests can pick from 100+ languages. A natural AI voice is available per language as a premium option, and any phone can read the captions aloud with its own voice.

Copy link/docs/faq#church-be-ready.languages

Yes. The language the pastor speaks is always one of the choices, so a member who only needs the words can read them as spoken. Other people on the same QR can pick another language at the same time.

Copy link/docs/faq#church-captions-for-everyone.english

Yes. When the service ends, the whole sermon is there as a transcript in every language that was used, to read or download. An AI summary of the session comes with Launch and up.

Copy link/docs/faq#church-captions-for-everyone.reread

Not today. InterScribe translates live speech. Translating recordings is a direction we are exploring and is on the public roadmap.

Copy link/docs/faq#church-great-commission.archive

Not yet: recorded sermons and videos are coming later in 2026, to upload, translate, caption and dub with AI voices. Today InterScribe translates live speech, and after each live service you get a transcript in every language that was used.

Copy link/docs/faq#church-sermons.recorded

Not yet: recorded videos are coming later in 2026, to upload, translate, caption and dub with AI voices. Today InterScribe translates live sessions.

Copy link/docs/faq#corporate-training.recorded

Add them to the vocabulary list before the session, and InterScribe listens for them and spells them your way. Run a short rehearsal with the trainer to check the words that matter most.

Copy link/docs/faq#corporate-training.terms

More than 100, all included on every plan. The full list is on our languages page.

Copy link/docs/faq#feature-live-captions.languages

Yes. Each language gets its own transcript, which you can download after the session.

Copy link/docs/faq#feature-live-captions.transcript

No. Today sign language always comes from a human interpreter. A signing avatar is on our roadmap as something we are exploring.

Copy link/docs/faq#feature-sign-language.avatar

17 are in the list today, including American Sign Language, British Sign Language, Libras and Auslan.

Copy link/docs/faq#feature-sign-language.languages

In the language each listener reads. It is translated the first time someone opens it in that language.

Copy link/docs/faq#feature-summaries-and-replay.language

It depends most on the sound: a clean mix from your desk, one person speaking at a time, and names and terms added to your vocabulary beforehand. Guests can always show the original line under the translation. Play the sample above and judge for yourself.

Copy link/docs/faq#home.accuracy

Usually a few seconds. It varies with the language and the connection, so we don't promise a number. Rehearse in your own room and see it for yourself.

Copy link/docs/faq#home.delay

Accuracy depends on the audio, the speakers and the languages, and you can add human review on your side. Context selection and custom glossaries improve the results.

Copy link/docs/faq#landing.accuracy

We support AI audio translation and captions in more than 100 languages, with real-time translation into all major languages. Supported input (spoken) languages include: Afrikaans, Arabic (Gulf & Modern Standard), Basque, Catalan, Chinese (Cantonese, Simplified, Traditional), Croatian, Czech, Danish, Dutch, English (all major variants), Farsi, Finnish, French (FR & CA), Galician, German (DE & CH), Greek, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Latvian, Malay, Norwegian, Polish, Portuguese (BR & PT), Romanian, Russian, Serbian, Slovak, Somali, Spanish (ES & US), Swedish, Tagalog, Thai, Ukrainian, Vietnamese, and Zulu. Translation is supported into all of the above and many additional languages, including: Albanian, Amharic, Armenian, Assamese, Awadhi, Azerbaijani, Bangla, Bashkir, Belarusian, Bodo, Bhojpuri, Bosnian, chiShona, Chhattisgarhi, Dari, Divehi, Dogri, Estonian, Faroese, Fijian, Filipino, Flemish, Georgian, Gujarati, Haitian Creole, Haryanvi, Hausa, Icelandic, Irish, Javanese, Kannada, Kashmiri, Kazakh, Khmer, Konkani, Kyrgyz, Maithili, Malagasy, Malayalam, Maltese, Marathi, Marwari, Min Nan, Moldovan, Mongolian, Montenegrin, Nepali, Oriya, Pashto, Persian, Punjabi, Rajasthani, Sanskrit, Santali, Sindhi, Sinhala, Slovenian, Turkish, Urdu, Uzbek, Welsh, Wu, and more. Custom language models available on Enterprise plans.

Copy link/docs/faq#landing.languages

French is one of the languages every listener can pick, alongside the others you offer, with French captions, a French interpreter or AI voice channel, and French transcripts. Whether French must come first in your materials is for your counsel.

Copy link/docs/faq#language-access.french

It depends most on the sound. A clean feed from the sound desk gives the best captions; echo, music under speech and distant microphones make them worse. Add names, places and terms to a glossary so they are spelled your way, and test with your real speaker before the day.

Copy link/docs/faq#live-captioning.accurate

Not yet: recorded events and videos are coming later in 2026. You will upload a recorded video (MP4 or MOV), bring one in from your own YouTube channel or reuse a past live session, then caption it, translate it and dub it with AI voices in your languages, and publish it to your portal or YouTube. Today InterScribe captions live speech: events, services, lectures and meetings, in the room and online, and afterwards you get the transcript in each language and an SRT file for your own recording.

Copy link/docs/faq#live-captioning.recorded

Captions are the speaker's words as text in the speaker's language, and they include sounds that matter. Subtitles usually mean a translation. InterScribe shows both: the original and, under it, each guest's language.

Copy link/docs/faq#live-captioning.subtitles

Yes. Pick another language from the language list whenever you like, and switch between reading and listening at any time.

Copy link/docs/faq#mobile-apps.language

InterScribe listens to the speaker, writes what they say, translates each line into the languages your guests pick, and sends it to their phones as captions, an AI voice or your interpreter's voice.

Copy link/docs/faq#real-time.how

Captions are available in 100+ languages on every plan. An AI voice and interpreter channels are chosen language by language, and guests see which one each language gets before they pick.

Copy link/docs/faq#real-time.languages

Not yet: recorded events and videos are coming later in 2026. You will upload a recorded video (MP4 or MOV), bring one in from your own YouTube channel or reuse a past live session, then translate it, caption it and dub it with AI voices in your languages, and publish it to your portal or YouTube. Today InterScribe translates live speech: events, services, lectures and meetings, and afterwards you get the transcript in each language and an SRT file.

Copy link/docs/faq#real-time.recorded

Yes, on every plan. Every session’s transcript is ready to download in every language once it ends.

Copy link/docs/faq#solutions.education-transcripts

WCAG 2.1 AA asks for captions on live audio. InterScribe gives you live captions and a transcript; whether a course or event conforms also depends on the page, player and materials around it.

Copy link/docs/faq#solutions.education-wcag

Software that turns speech into written text. InterScribe transcribes live: the words appear on guests' phones as they are spoken, and the full text is kept for you after the session in each language that was used.

Copy link/docs/faq#topic-ai-transcription.first

Yes. When the session ends, each language that was used has its own transcript to read or download, with an SRT file.

Copy link/docs/faq#topic-ai-transcription.q1

Often good, never perfect. Names, places and unusual terms are the usual misses, so add them to a vocabulary before the day, test with your real speaker, and read the transcript before you publish it.

Copy link/docs/faq#topic-ai-transcription.q2

Not yet. InterScribe transcribes sessions you run through it. Transcribing recorded videos is being built, launching later in 2026.

Copy link/docs/faq#topic-ai-transcription.q3

Captions and transcripts are available in 100+ languages on every plan. The speaker's words are written first, then translated into each language a guest picks.

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Software that turns what someone says into another language without a human translator in the loop. InterScribe does it live: it writes the speaker's words, translates each line, and delivers it to every guest's phone as captions or an AI voice.

Copy link/docs/faq#topic-ai-translator.first

An AI translator is software: it writes the speaker's words, translates each line and delivers it as captions or an AI voice. An interpreter is a person. With InterScribe you can use both: your own interpreters for the languages you staff, and AI for the rest.

Copy link/docs/faq#topic-ai-translator.q1

Often good, never perfect. Names, places, quotations and jokes are the usual misses. Add them to a vocabulary before the day, test with your real speaker, and keep a person where a mistake would cost you.

Copy link/docs/faq#topic-ai-translator.q2

Not yet. InterScribe translates live speech, in the room and online. Translating recorded videos is being built, launching later in 2026.

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Either. Captions are in 100+ languages on every plan, and every guest can read them. AI voice is a premium option in a set of languages, and guests choose Listen when they want it.

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Software that listens to a speaker, translates what they say and speaks it in another language with a synthetic voice. InterScribe does it live, in each listener's language, on their own phone.

Copy link/docs/faq#topic-ai-voice.first

Software that translates speech as it happens, so a room full of people can follow in different languages. InterScribe runs in the browser at your sound desk and delivers captions, an AI voice or your interpreters' voices to guests' phones.

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Yes. Text size is theirs to choose, on their own phone.

Copy link/docs/faq#topic-video-captions.q1

Either. Viewers can read the speaker's own language or pick a translation, from the same link.

Copy link/docs/faq#topic-video-captions.q2

Not yet. InterScribe captions sessions you run through it, live. Captions for recorded videos are being built, launching later in 2026.

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Yes. When the session ends, a transcript is ready in every language that was used, with an SRT file for your recording.

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Yes. After a live session you can download an SRT file in each language that was used, to use with your own recording.

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Yes. Each viewer opens the same link, picks a language and reads the subtitles on their own phone.

Copy link/docs/faq#topic-video-subtitles.q2

Not yet. InterScribe subtitles sessions you run through it, live. Subtitles for recorded videos are being built, launching later in 2026.

Copy link/docs/faq#topic-video-subtitles.q3

Often good, never perfect. Names and unusual terms are the usual misses, so add them to a vocabulary before the day and check the SRT file before you publish it.

Copy link/docs/faq#topic-video-subtitles.q4

Very good once the vocabulary list is loaded; unknown acronyms are the usual misses.

Copy link/docs/faq#use-case-medical-conferences.clinical-terms

Yes. Whoever speaks is captioned in the language they speak, and everyone reads in theirs.

Copy link/docs/faq#use-case-town-halls.leaders-language

No. It adds captions and translation for everyone in the hall. Students who rely on human note-takers or interpreters keep them.

Copy link/docs/faq#use-case-university-lectures.accessibility-services

Yes. The lecturer is captioned in the language they speak, and each student reads in theirs.

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Speakers can talk in English or any of 89 other languages, and everyone else reads in theirs.

Copy link/docs/faq#use-case.speakers

If someone speaks live and the audience has a phone or a laptop, yes. Send us the room and the audio you have, and we'll say how we'd set it up.

Copy link/docs/faq#use-cases-hub.listed

InterScribe translates live sessions. It does not translate recorded files. Every live session does leave a transcript in each language that was used.

Copy link/docs/faq#use-cases-hub.recording

Run the connection check on the laptop, do a sound check from the console, and listen to each language you plan to offer from a phone with earbuds. Test with the real speaker and the real room sound.

Copy link/docs/faq#ai-voice.test

The service starts itself, so nobody has to remember. The “Sunday at the sound desk” checklist in our help pages stays by the computer: whoever is on sound reads it before the service and again if something looks wrong.

Copy link/docs/faq#church-be-ready.away

No. A weekly series goes live at the time you set. Before that it waits in standby and guests hear nothing. It needs the sound desk computer on with the InterScribe Agent open, or a browser tab open. Whoever is at the desk can press Go live to start early.

Copy link/docs/faq#church-be-ready.press

Yes, from your streaming software. In OBS, vMix or any encoder that sends RTMP, RTMPS or WHIP, add InterScribe as a second destination next to YouTube. Your YouTube stream doesn’t change. A stream suits online-only broadcasts: in the room, captions and voices arrive several seconds behind the speaker, so use an agent at the sound desk there. InterScribe can’t take audio from a YouTube live stream itself; captions and audio tracks on your YouTube stream are on our public roadmap.

Copy link/docs/faq#church-be-ready.youtube

Yes. Open a display screen on any computer connected to a projector or TV. It shows the captions large, with the QR in the corner.

Copy link/docs/faq#church-captions-for-everyone.projector

Once, a cable from the sound desk to a computer running InterScribe, and a check that the audio arrives. After that a weekly series goes live by itself at the time you set, with last week’s languages. Whoever is at the desk can press Go live to start early.

Copy link/docs/faq#church-sermons.sound

Yes. Send the meeting's audio to InterScribe and listeners follow on their own phones, in the language they pick.

Copy link/docs/faq#compare.vendor-platforms

It runs alongside them. Keep the meeting as it is; people on the call open the InterScribe link in another tab or on their phone.

Copy link/docs/faq#corporate-training.meeting

Captions pause while the sound can't reach InterScribe, and everything reconnects on its own when the connection comes back. Nobody has to restart the session. At the sound desk, the desktop agent's Overview shows Agent is disconnected once it loses its connection to InterScribe, or Agent is reconnecting audio while it is still connected but its audio is coming back. Either way it keeps trying. The command-line agent runs as a service and reconnects on its own. In the Console, the connection badge usually turns amber and shows Reconnecting…. The session keeps running for listeners, and the buttons stay on screen, disabled, until the link is back. It shows Offline in red only when this computer's own microphone is the floor. A link that drops three times within 15 minutes shows Unstable. On listeners' phones, the page shows Reconnecting…: "Your connection dropped. Captions will catch up on their own." When the venue sends no sound, it shows No sound is reaching us. The computer that sends the sound needs a working connection for the whole event. Keep a phone hotspot ready as a backup.

Copy link/docs/faq#docs.internet-drops

Yes, but a cable is the steadiest connection for the computer that sends the sound, and for interpreters. Wi-Fi works: if you can't plug in, sit close to the router. A phone hotspot can drop when the phone gets a call or moves, so use it only as a backup. Mobile data can drop when the signal changes. Whatever you use, watch the connection badge at the bottom right of the Console.

Copy link/docs/faq#docs.phone-hotspot

Anything the computer can hear as an input: a USB mixer or interface, a line-in, or the built-in microphone. You choose it in the agent when you pick the channel.

Copy link/docs/faq#feature-streamer-agent.inputs

No. Sign in with your InterScribe account. Keys are only for a machine nobody signs into.

Copy link/docs/faq#feature-streamer-agent.key

The desktop app tells you when a new version is ready. On the command line, stop the agent, run the update command and start it again.

Copy link/docs/faq#feature-streamer-agent.update

Guests can use mobile data or Wi-Fi. What matters most is a stable upstream connection from the computer at your sound desk, because that is what carries the speaker to everyone. Check it in your rehearsal.

Copy link/docs/faq#home.wifi

Interpreters hear the session’s own feed, from your sound desk or the computer sending the floor, not the noise of the room. They need headphones, a microphone and a steady connection. The booth can test the connection before they go on air, and a cable is the steadiest.

Copy link/docs/faq#interpreters.audio

You'll need a computer with access to your event's audio output. You can connect via browser or use our desktop app (Linux, Mac, Windows). For in-room setups, some clients use small devices like a Raspberry Pi. For virtual events, we also support RTMP, WHIP, SRT, or HLS/MP4 sources—though those introduce slight delay and are best for online-only use.

Copy link/docs/faq#landing.connect-audio

Stable broadband (≥5 Mbps). For human interpreters, we recommend using a noise-cancelling headset.

Copy link/docs/faq#landing.technical-requirements

You can use YouTube or Vimeo for video, but you still need to connect the event's audio through our agent. This ensures the lowest latency and best experience for live interpretation and captions.

Copy link/docs/faq#landing.youtube-vimeo

Yes. Put the link next to your stream; viewers open it on their phone or in another tab and follow the same captions as the room.

Copy link/docs/faq#solutions.business-stream

A steady upload connection at the sound desk matters most. Guests use the church Wi-Fi or their own mobile data. Run a rehearsal before your first Sunday to check both.

Copy link/docs/faq#solutions.churches-internet

Yes. Online viewers open the same link from your stream page and choose a language the same way.

Copy link/docs/faq#solutions.churches-livestream

No. Mobile data works too. What matters most is a steady upload connection where the sound is sent from.

Copy link/docs/faq#solutions.events-wifi

Captions are small pieces of text, much lighter than video, and delegates can use mobile data instead of the venue's Wi-Fi. Put the AV laptop on a wired connection.

Copy link/docs/faq#use-case-medical-conferences.venue-wifi

Staff read captions on their own phones next to the stream, so the stream needs no change. Share the link where they watch.

Copy link/docs/faq#use-case-town-halls.stream

Captions follow the audio you send. Use a feed from the mixer or a close mic; a microphone that listens to the room hears the room.

Copy link/docs/faq#use-case-trade-shows.loud-hall

That is who Be Ready is for. You set it up once and it waits. And the same captions help people already in your seats: older members who hear less than they used to, and anyone who follows better reading along.

Copy link/docs/faq#church-be-ready.fit

A hearing loop serves people with hearing aids; captions serve anyone with a phone, including people without hearing aids, guests in another language and people in the overflow room. Captions don’t replace a loop; use them alongside it.

Copy link/docs/faq#church-captions-for-everyone.loop

Not always. Add names and terms to a vocabulary, put the reference on the slide, and keep a human interpreter for the key sessions.

Copy link/docs/faq#church-great-commission.scripture

Many of your people already follow along on a phone: the Bible app, the sermon notes. You choose which tools are on, and when. Your team moderates what shows, and every tool can stay off.

Copy link/docs/faq#church-more-than-translation.distract

Your team can download each language’s transcript, as text or as subtitles (SRT), and send it to a group leader.

Copy link/docs/faq#church-more-than-translation.leaders

No. You do not have to share our faith to use what we make, and nothing in the product asks you to. We simply want you to know why we care.

Copy link/docs/faq#church-scripture-study.faith

It is in the public domain, so we can quote it in full, and its wording is familiar across many churches. Read each passage in the translation your church uses as well; the references are there for that.

Copy link/docs/faq#church-scripture-study.kjv

It translates the words the pastor says; it does not look up a published Bible translation. A quoted verse may not match the wording a guest knows. Add names and terms to a vocabulary, put the reference on the slide, and keep a human interpreter where it matters most.

Copy link/docs/faq#church-scripture-study.quotes

No. Readiness is hospitality, not a measure of faith. A church without a budget for it has nothing to feel guilty about.

Copy link/docs/faq#church-scripture-study.unfaithful

Each is its own session, set up as a weekly series. Your portal lists them all, so one QR code and one link cover every service and every upcoming date.

Copy link/docs/faq#church-sermons.services

Yes. Signed-in listeners can highlight a passage and add a note. It stays private to them.

Copy link/docs/faq#feature-bible-references.keep

Verse links work for sermons spoken in English, Spanish, Portuguese, French, and German. Listeners can still open the Bible reader whatever language the sermon is in.

Copy link/docs/faq#feature-bible-references.languages

The public-domain and openly licensed versions installed in InterScribe. You choose one per language in your workspace settings.

Copy link/docs/faq#feature-bible-references.versions

Yes. When your pastor and a guest speaker use different languages, each one is carried into the other, and into every other language your guests choose.

Copy link/docs/faq#solutions.churches-bilingual

Yes. Whoever speaks is captioned in the language they speak, and each person reads in theirs.

Copy link/docs/faq#use-case-bilingual-church-service.preach-spanish-read-english

Each room has its own channel, its own QR and its own languages, and a desk computer in that room sends the sound. The operator console shows which rooms have sound arriving.

Copy link/docs/faq#church-great-commission.rooms

When the session ends there is a transcript in every language used, SRT included, and an AI summary, so whoever was asleep or on the night shift can read it afterwards.

Copy link/docs/faq#corporate-training.zones

Hold every message for review, slow the room down, add blocked words, or pause it. Viewers can report a message; it waits in your Review list with the reason.

Copy link/docs/faq#engagement.kind

Yes, per event. Chat, Q&A, polls and Ask AI each have a switch, with your workspace defaults as the starting point. When one is off, its tab is simply not there.

Copy link/docs/faq#engagement.switch-off

Yes. You can enable features like multilingual chat, live Q&A, polls, and reactions to boost engagement across languages.

Copy link/docs/faq#landing.attendee-interaction

Yes. You can switch interpreters, toggle AI on/off, or add languages in real time through the event dashboard.

Copy link/docs/faq#landing.change-mid-event

Yes. Print your portal's QR code on the agenda, and residents follow on their own phones in the chamber or from home. Your own interpreters can work from the browser booth.

Copy link/docs/faq#language-access.council

Yes, as long as the sound reaches the laptop. Several people can speak in one session. Give the audience microphone the same care as the stage microphones, since a question nobody can hear cannot be captioned.

Copy link/docs/faq#live-captioning.panel

Yes. Online guests open the same link as the room and get the same captions and voices.

Copy link/docs/faq#real-time.hybrid

Yes. Several people can speak in one session as long as their sound reaches the laptop. The clearer each voice is, the better the translation.

Copy link/docs/faq#real-time.panel

Yes. Each room has its own channel, QR code and languages, so an interpreter can carry Korean in the main hall while another room runs on AI voice and captions.

Copy link/docs/faq#simultaneous.rooms

Both. Price a single event, or a plan with hours every month for town halls, trainings and all-hands.

Copy link/docs/faq#solutions.business-cadence

Meeting tools translate for the people joined to the meeting. A town hall also has a room full of people and a stream; InterScribe gives all of them the same captions, in the language each one picks.

Copy link/docs/faq#solutions.business-teams

Yes. Students at home open the same link next to the lecture stream and see the same captions as the room.

Copy link/docs/faq#solutions.education-online

They open the link next to your stream, pick a language and follow the same captions as the room.

Copy link/docs/faq#solutions.events-online

Yes. Each room has its own channel, its own QR and its own languages, and attendees scan the code for the room they are in.

Copy link/docs/faq#solutions.events-rooms

Yes. Whoever speaks into a mic is captioned in the language they speak, and the room follows in its own. Only what reaches the desk is captioned, so mic the floor.

Copy link/docs/faq#use-case-medical-conferences.delegate-questions

Yes. Whoever speaks into a mic is captioned in the language they speak, and everyone reads in theirs. Only what reaches the desk is captioned, so mic the room and read out the chat.

Copy link/docs/faq#use-case-town-halls.staff-questions

Yes. Each room is its own session with its own QR code, and both are priced by the hours they run.

Copy link/docs/faq#use-case-trade-shows.stage-and-theatre

Anonymous questions are only available when you allow them, and your team reviews what shows from the audience desk before the room sees it. The room does not see who asked.

Copy link/docs/faq#church-more-than-translation.anonymous

No tool does that on its own. InterScribe gives people the training in their language and a written record of it. Whether that meets a rule for your organisation is for your compliance team and counsel.

Copy link/docs/faq#corporate-training.compliant

For Ask AI, organizers see the questions, never who asked. In Q&A people ask by their chat name, or anonymously when you allow it. Even when you block someone who asked anonymously, you don’t see who they are.

Copy link/docs/faq#engagement.who-asked

You can, from the session, in every language. Listeners can too, when they are signed in and you turn on transcript downloads for the session.

Copy link/docs/faq#feature-summaries-and-replay.download

Your sessions are yours. Listeners need no account or app; highlights, notes and Ask AI need a free sign-in. InterScribe is a Canadian company. Our privacy and data protection page explains how we handle data.

Copy link/docs/faq#home.data

Yes. We use end-to-end encryption, secure cloud infrastructure, and comply with GDPR, and other global standards. Role-based access and audit logs are included in enterprise plans.

Copy link/docs/faq#landing.secure-compliant

No tool does that on its own. InterScribe gives you captions, translation and interpretation to provide access. Your counsel decides what your organisation has to provide and whether this meets it.

Copy link/docs/faq#language-access.compliant

A transcript in each language that was used, ready to read or download, SRT included, and the viewer count per language. You decide whether to publish them with the minutes.

Copy link/docs/faq#language-access.records

No tool makes an organisation compliant by itself. InterScribe helps you provide captions and language access; what your organisation must provide depends on the law that applies to it and on the people who attend, so check with whoever advises you on it.

Copy link/docs/faq#live-captioning.ada

Ask lets viewers ask questions about a session; answers are generated by AI from the session's transcript. Question text, the transcript and the answer are processed by our AI providers (OpenAI, and Anthropic and Cohere through Amazon Bedrock) to produce answers and search past sessions. Your question and its answer are stored in our database and retained with the session. Where the organizer has turned on search across past sessions, excerpts of session transcripts are also kept in an Amazon S3 Vectors index and removed when the session is deleted. Organizers see the questions and answers, but never who asked. The asker's account is kept only to show them their own questions and apply rate limits, and is never shown to organizers.

Copy link/docs/faq#privacy.ask-privacy

These laws do not certify products. InterScribe is built to support the obligations they place on you as the organization collecting the data: minimization, bounded retention, erasure, safeguards, access controls and records. We provide the documentation your privacy officer needs to assess it, including a data inventory and a subprocessor list.

Copy link/docs/faq#privacy.certified

Our database, cache and object storage run in Amazon Web Services in the United States (Ohio, us-east-2). Speech recognition and translation providers process audio or text under their own terms; the subprocessor list names them. PIPEDA and Law 25 allow this when attendees are informed; our privacy policy and your notice to attendees should say so. If your organization requires Canadian residency, tell us before you sign and we will answer in writing.

Copy link/docs/faq#privacy.data-location

The live stream buffer for 24 hours after a session ends, word-level segments for 90 days, final captions and corrections for two years. Ask us to shorten or lengthen these windows for your organization.

Copy link/docs/faq#privacy.default-retention

Delete the session or the organization in the Portal, or ask us. The pipeline erases every copy, including evaluation exports, and produces a record of what was removed for your files.

Copy link/docs/faq#privacy.deletion-request

No. It describes what the product does. Your obligations depend on your jurisdiction, your attendees and your contracts; validate them with counsel. We are happy to answer their questions.

Copy link/docs/faq#privacy.legal-advice

Speech recognition receives audio; translation providers receive the source text of a caption and a few previous captions for context. They process it under their own terms, and Deepgram, our speech recognition provider, may use audio to improve its models unless that is switched off. The full list, and what each receives, is in our subprocessor list, available on request and with a data processing agreement.

Copy link/docs/faq#privacy.third-parties

Very little. Listeners open a web page. The desk runs the desktop streamer, and needs a steady upload connection.

Copy link/docs/faq#solutions.business-it

No. They scan the QR or open the link. Nothing to install and no student data to collect.

Copy link/docs/faq#solutions.education-accounts

Add names, acronyms and product terms to your vocabulary before the day, and they are listened for from then on.

Copy link/docs/faq#solutions.events-names

Yes. Each lecture's transcript and summary belong to you and are available afterwards, in each language.

Copy link/docs/faq#use-case-university-lectures.transcripts-kept