The Console stays on standby

The session has not gone live and its channel is still in standby: check the start time and whether the session starts by itself.

  • Updated Oct 7, 2026
  • 2 min read
  • For: operators, organizers

The Console still shows Off air, and the Source panel shows Standby.

Where the sound can stop, most likely first

Most likely: it is before the start time

Check: the Source panel shows OPENS with the start time.

What you'll see: Standby, with OPENS and the start time.
The Source panel in standby: Auto-start with the start time, Standby and OPENS with the same time
Real screenshot, taken automatically from the product.console-standby · light · 1440

Fix: with auto-start, the session goes live by itself at that time. To start now, select Go live and confirm.

Next: the session needs someone to start it

Check: the Source panel says Someone has to start this session.

What you'll see: the Source panel when someone has to start it.

Fix: select Go live. To let it start by itself next time, select Let it start automatically. See Standby, sound check and auto-start.

Next: you started the audio early

Check: the panel shows Early audio. Viewers hear nothing yet: early audio lets you check the room before the session.

What you'll see: Early audio, until the time it stops.

Fix: nothing to fix. When the session starts, its audio comes back on its own. If the session is late, early audio stops at the time the panel shows and the channel goes back to standby.

Still not working

If the start time has passed and Go live is greyed out, check the connection badge at the bottom right. While it shows Reconnecting…, starting waits for the link to come back. See The connection badge.

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